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Complaints

 

At Camm's we have an open-door approach to all aspects of school life.  We feel that by discussing good things and well as those things that do not go quite as well, we can get the best from each other.  We know that we are not perfect!  We know that sometimes things go wrong and need discussing.

 

In the event of something not going well or a concern you may have, then the first port-of-call is to arrange for a meeting with your child's class teacher.  If this is not appropriate then Mrs Eyre, as Deputy Headteacher, is the next person to contact, with myself, as Headteacher, next on the list.  The majority of times, issues, problems and complaints can be solved through discussions with these people.  However, we recognise that this is not always the case, and it may need to go further.

 

The following document is the school's official Complaints Policy and sets out what to do should you need to draw something to our attention or you feel something has not been handled in the correct manner.

 

We do not shy way from dealing with complaints and welcome the opportunity to have frank and open discussions about things in school which affect the education your child has.

 

Mr Cocking

Headteacher.

Complaints Policy and Procedure 2016 - 2017 (paper copy available on request)

Addition to Complaints Policy


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